COVID-19 FAQ

1. How much does a COVID-19 test cost?

There are several factors that play a role in this determination. Contact the test center and they can comment on your specific circumstance. 

2. Where can someone without insurance go to get tested? 

UT Medicine North located at 31 Physicians Drive. Please call 731-697-8076 before you arrive. 

3. Does the health department provide the public with personal protective equipment? 

No. 

4. What do I do if a coworker has been tested for COVID-19 but doesn’t have their results yet?

If you have been within 6 feet of said coworker you must self-monitor. Check your temperature twice daily and look for other symptoms of COVID-19 such as cough or shortness of breath until test has resulted. The work area of the individual tested should be properly sanitized. 

5. What do I do if my employee tests positive for COVID-19? 

The health department will notify the employee and employer of positive results. The health department will ask for a list of people who had close contact with this employee. Close contacts must quarantine for 14 days since the last day of contact with the positive COVID-19 patient. Look for signs and symptoms of COVID-19. The employee with the positive test must quarantine at home. 

6. If my employee’s spouse or other household member tests positive, what should I do?

The employee exposed to the positive household case should quarantine 14 days after the last contact with the positive case. If the contact continues to live in the house with the confirmed cases, the contact would need to quarantine for a minimum of 24 days and monitor for signs and symptoms of COVID-19. Any employee that was within 6 feet of the exposed employee should self-monitor.

7. My employer is asking for us to be tested for COVID-19 because a fellow employee is also being tested, but I don’t have any signs or symptoms. What should I do?

If you do not have any COVID-19 symptoms, you will not qualify for testing. See question #4 if the results are pending. See question #5 if the results are positive. 

8. Can I come to the Jackson-Madison County Regional Health Department to be tested for COVID-19?

No, we are not testing for COVID-19 at the Jackson-Madison County Regional Health Department. We can, however, refer you to other local facilities that are testing. 

9. What are the signs and symptoms of COVID-19 and when do they develop?

COVID-19 signs and symptoms include a fever (99.6 or greater), cough, and shortness of breath. Some positive cases have also reported a loss of sense of smell. Symptoms can develop within 2-14 days after direct contact. The elderly and immunocompromised have a greater risk of developing serious complications from COVID-19. 

10. What do I do if I get COVID-19?

Isolate at home, unless you need to seek medical attention. Call prior to going to any medical facility. Stay in a separate room away from others in the household. Use a different bathroom in the home. Wash your hands frequently. Sanitize commonly used surfaces often. (i.e. Doorknobs, counter tops, etc.)