Our dispatchers have now completed the Public Safety Telecommunicator Course meeting and exceeding the APCO Minimum Training Standards for Public Safety Telecommunicators.
We have installed a new radio system which has made linking with other departments more efficient and decreased our response time. We have upgraded to the Positron Public Safety Systems, which will allow the 9-1-1 calls to automatically power map of the location of caller. We would like to thank Kim Augustine and the 9-1-1 Board Members for their support. Without a doubt we could not have met our dispatch goals so rapidly.
Madison County Dispatchers are ready 24 hours a day 7 days a week to help protect the citizens of Madison County and Fire Fighters on every call. We are dedicated to treating every call with respect, professionalism, and efficiency. Whether it is a call for a hazardous material scene, a vehicle accident, a house fire or a cat in a tree we are ready to serve.